☏ 05143 2555 ✆ 0888 81 43 39 palazzo_byala@mail.bg

Palazzo Byala

Privacy

  • Check-in at the guest house is carried out by providing personal identification documents confirming the identity of the guests.
  • The data you provide is protected under the Personal Data Protection Act and the regulations governing the protection of information, and is processed only in connection with fulfilling the requirements established by the Tourism Act.
  • This information will be used solely in connection with the reservations made and will not be provided for any other purpose.
  • Guest House “Palazzo Byala” is entitled to collect and use information about its users when they register or make a reservation.
  • Information by which a User of the website www.palazzo-byala.com may be identified may include first name, middle name, family name, address, telephone number, e-mail address for correspondence, and any other information the User provides when making a reservation, as well as any other information they enter or provide when requesting, receiving or using the services offered by Guest House “Palazzo Byala”, participating in promotions, prize draws and competitions, or filling in survey cards, questionnaires, forms and the like.
  • Guest House “Palazzo Byala” guarantees the confidentiality of its Users’ personal data, declaring that it will not be used for purposes other than those for which it was intended, namely:
    • establishing contact with the User to clarify details about the reservation and the methods of payment for it;
    • issuing an invoice;
    • assisting with completing a reservation, if you are unable to do so yourself;
    • informing about prices or services;
    • providing services and support;
    • notifying about new services or products;
    • providing personalised promotional offers, etc.
  • “Palazzo Byala” exercises due care and is responsible for protecting the User’s information that has come to its knowledge in connection with a reservation made through the website www.palazzo-byala.com, except in cases of force majeure or accidental events.
  • The reservation form completed by the User indicates whether the provision of data is mandatory or voluntary, and the consequences of refusing to provide it. By expressing agreement with these General Terms and Conditions, the User consents to having their information processed in the manner set out therein.
  • These restrictions do not apply if the User, or persons under their control, have committed malicious acts within the meaning of these General Terms and Conditions, or have infringed the rights or legitimate interests of third parties. In such cases, “Palazzo Byala” is entitled to disclose the User’s personal information to the relevant competent state authorities in accordance with applicable legislation.
  • “Palazzo Byala” undertakes not to disclose any personal information about the User and not to provide the collected information to third parties (commercial entities, individuals, etc.), except in cases where:
    • it has obtained the express consent of the User at the time of the reservation or at a later point;
    • the information is requested by state authorities or officials who, under applicable legislation, are authorised to request and collect such information in compliance with legally established procedures;
    • and in other cases specified by law.